CRS Management tools

Complete sales management tool. Sales people can login to their own account, share and receive leads from the sales manager or other sales staff.

SuperCRS Keeps track of leads, sets appointments and follows up on existing sales.

Check out SuperCRS today. demo.supercrs.com

Contact us to get a username and password.

AutoExpressUSA

Autoexpressusa.com is now autoexpressusa.biz

Super CRS

Better Customer Experience. Improved Customer Retention.

"Customers" encompass two main strategies: customer acquisition and customer retention. The biggest difference, from a budget perspective, is that the customer acquisition can cost up to 10 times more than customer retention. It's the customer experience that drives your customer retention model.

According to the National Sales Association, where sales occur in the sales cycle is as follows:

  • 2% of sales are made on the 1st contact
  • 3% of sales are made on the 2nd contact
  • 5% of sales are made on the 3rd contact
  • 10% of sales are made on the 4th contact
  • 80% of sales are made on the 5th-12th contact

This shows that every dealer should be using a customer retention system.

Email Parsing

If you purchase leads or have leads delivered to you by email, Super CRS can capture the lead data from emails. The system logs into an email account and parses the lead data from the emails delivered to that box. Once the data is parsed, it will post directly under the Leads tab.

More...

  • Parsing of emails from lead mail box
  • Archives lead email responses
  • Staff performance reporting
  • Daily ups
  • Vehicle locate
  • Reports on popular vehicle makes, most popular color, zip code sales, popular years

Track:

  • Lead Assignment
  • Lead sources
  • Sales

Reports

  • Staff performance
  • Most popular vehicle makes
  • Most popular color
  • Zip code sales
  • Popular years


Learn more about the ways in which improving the customer experience can increase customer retention.
Contact us today.

Super CRS is a full featured IT and Sales department lead manager plus Call Center module for service and sales follow ups.